Terms of Use

Shipping Policy

Express shipping is $15. Most items will ship via DHL express from Italy. Customs and duties are not included outside of the USA and vary by country. In the event an item is returned to sender any fees will be the responsibility of the customer.

 

Returns & Exchanges

In the event for whatever reason you are not satisfied with your order it may be returned within 14 days from receipt. All tags must be attached and the item cannot show any signs of wear. Customers may choose between a refund or credit. A return shipping fee of  $15 will be deducted. 

To get a return authorization and label email customercare@jonahworld.com
Once your return is received and processed you will receive a confirmation email. 

If you would like to exchange an item email us at customercare@jonahworld.com for further assistance. 
Jonah reserves the right to refuse any return requests or returned items if they do not comply with above requirements.